Refund policy

Refund Policy

Considering the nature of products that are on offer on the website, SFX.com does not offer return of the products once the order is accepted via email to your valid e mail Id,

SFX.com offers you a replacement of goods purchased on SFX.com which means that you can ask for replacement of the product/s subject to following terms and conditions:

You can ask for replacement of product/s within 15 days of product delivery to you in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.

Replacement is offered for the product/s sold by SFX.com ONLY.

Apart from conditions reserved herein above, the following products shall not be eligible for return or replacement if:

Any product that exhibits physical damage to the box or to the product.

Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.

Any product without a valid, readable, un-tampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.

Any product from which the EAN (International article Number) has been removed from its original packaging.